FAQs

How do I know if I have an existing account with www.davestockton.com?
At the time of your first order, you were sent an e-mail message with your account details. This message verifies that you have an account with us.


I can't remember my password.
To obtain your password, go to https://www.davestockton.com/user/password and enter the e-mail address that you used when you placed your first order. If your e-mail address is for a valid account, we will send you an e-mail message containing instructions for recovering your password. If your e-mail address is not for a valid account, you will receive an immediate error message on this Web page.


Why am I only able to use Pay Pal for check out?
Pay Pal is a secure, third party processing agency whereby any number of methods of payment may be utilized including credit cards, debit cards, and your Pay Pal account (if you have one). You do not have to have a Pay Pal account to proceed with your check out process. When prompted to log in or create a Pay Pal account, simply look for the option to CONTINUE WITHOUT LOGGING IN. Contact our office if you have any problems and we are happy to assist!


Can I place an order over the phone?
If you are uncomfortable with the check out process or don't feel secure using your credit or debit card to make an on-line purchase, please call our office and we can assist you with other payment options. It is important to know that your order may take longer to receive depending upon the method of payment. Please see our Shipping Policies for more information on estimated delivery times.